Counselling & Therapy Services For Businesses
Introduction:
Communication is the most important part of being in a team. Communicating effectively and with respect, can however be difficult skill to acquire. Poor communication over time can lead to misunderstanding and conflict.
Topics covered include:
  • Understand what communication is.
  • Different language patterns we can use.
  • What is rapport and how to establish it.
  • Ways to communicate.
  • Effective communication for staff.
  • Barriers to communication and how to overcome them.
  • How to build trust through communication.
  • Interpreting the meaning of words.
  • Understanding conflict.
  • How to resolve conflict with mediation and negotiation.
  • How to avoid misunderstandings in the future.
  • How to use constructive criticism to increase productivity.
  • How to listen actively and effectively.
  • How to ask good questions.
  • What is body language.
  • How body language can help communication.
  • Interpreting body language.
  • Common mistakes when interpreting body language.
  • Understand your own body language and what you are communicating.
Duration: 1 x 3 hours session
Venue: Live With A Qualified Therapist Onsite, Offsite or Online Via Zoom
Start Date: On Demand
Training Style: Informal, Friendly, Confidential, Interactive
Ideal For: Managers/Directors/Employees
Group Size: 6-20 people
Cost: £450

Request A Callback:
Simply fill in the form below and a therapist will call you back to discuss how we can help. Alternatively, you can call us on 0800 030 9227.

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