Counselling & Therapy Services For Businesses
This course will help you discover which situations you find most difficult to deal with and those which you find less worrying or threatening.
Using your inner strengths, learning new ones and new skills & techniques you can begin to apply them more confidently and effectively to those situations you may come across on a day to day basis.
Topics covered include:
  • How to deal with difficult people.
  • How to support people that are struggling.
  • Develop the confidence to manage tricky situations.
  • Learn to manage conflicts and manage anger.
  • How to de-escalate and resolve conflicts.
  • How to identify problems and choose the best way of dealing with them.
  • How to determine the most suitable course of actions.
  • Understand the different struggles peoples can be going through.
  • Learn skills to deal with these when the affect the work environment.
  • Have an understanding of signs and symptoms of ‘grief’ and ‘depression’.
  • Define conflict and conflict resolution.
  • Understand all phases of the conflict resolution process.
  • Understand the styles of conflict resolution.
  • Communicate by using the agreement frame and open questions.
Duration: 1 x 3 hours session
Venue: Live With A Qualified Therapist Onsite, Offsite or Online Via Zoom
Start Date: On Demand
Training Style: Informal, Friendly, Confidential, Interactive
Ideal For: Managers/Directors/Employees
Group Size: 6-20 people
Cost: £450

Request A Callback:
Simply fill in the form below and a therapist will call you back to discuss how we can help. Alternatively, you can call us on 0800 030 9227.

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